The 2015 Cogent Quality Symposium (May 6-8) once again brought together clients from all corners of the country in downtown San Francisco. As with all Symposia, the main attraction for clients was the opportunity to interact with other Cogent clients. Judging by feedback, the single most requested item at the Symposium was the opportunity to spend more time with other Cogent clients, sharing challenges and solutions and just plain stories. We will take that into next year’s Symposium planning.
Meanwhile, we are introducing a couple of initiatives to enable clients to interact immediately and on an ongoing basis with fellow Cogent users:
- Starting in Summer 2015, we will schedule live quarterly WebEx sessions for all Cogent users. The initial format – open to change based on feedback – will be 60-minute sessions, beginning with a demo of new or existing Cogent QC System features and proceeding to open discussion on Cogent-related issues.
- We are launching a Cogent QC Systems Users Group on LinkedIn. This will serve as a discussion board.
More information on those initiatives coming shortly.
Of course, client networking was not the full story. Cogent introduced a slew of technical features in the latest release, Version 220.127.116.11, and announced a brand new technology called Document Depot. We will shortly offer an online demo of Document Depot, which allows Cogent QC System users (both ProductionQC and ServicingQC) to upload any document in a standard format (such as PDF, DOC, XLS, etc.) into the Cogent system database. This may include appraisal reports, credit reports, loan documents, reverification letters, and so on. The document may be associated in Cogent with a particular loan record and/or with a particular audit question.
Lastly, what’s a San Francisco experience without a gourmet touch? This year, that took the form of a wonderful menu at La Mar Cebicheria on the Embarcadero. Here’s a taste, for those who could not make it this year. We hope to see everyone next year!