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Fannie Mae releases new list of Loan Defect Categories

September 25, 2013 By Kaan Etem

FNMA logo

In case you missed it, Fannie Mae released its new list of Loan Defect Categories on August 27, 2013.

QC- loan-defect-categories-FNMA

Says Fannie, “The list shows the loan defects, by categories, identified by Fannie Mae in post-purchase review of our acquisitions.  These defects (which may be eligibility violations) are referenced in reporting to lenders on the quality of their deliveries.”

So if you are setting up or overhauling your standard post-closing audit checklist, this is a good generic template to begin with.  It covers all of the essential categories of loan QC errors (or of loan quality, to put it another way).  If you are using Cogent’s loan audit software, in which these are called audit question categories, all that’s missing is a category and question coding scheme.  With that, your reporting possibilities are almost limitless, allowing you to report by defect category or sub-category, by individual audit question, and so on.

Thanks to Fannie for taking another step towards standardizing the scope of loan quality reviews.

Filed Under: Cogent, Cogent Software, Loan Audit Software, Loan Quality, Mortgage Compliance, Mortgage Industry, Risk Management, Uncategorized

Cogent Clients Feature Among Fannie Mae STAR Servicers

August 27, 2013 By Kaan Etem

starFannie Mae has just revealed its Servicer Total Achievement and Rewards list (STAR), profiling the servicers who rank high when tested on customer service and other key metrics.  Four of the seven top-ranked servicers are Cogent clients, which means that either Cogent is in good company or vice versa!  Either way, it’s validation of Cogent’s focus on best practices in the increasingly important servicing quality control function.

The top-ranked servicers include: Green Tree Servicing, Nationstar Mortgage, Ocwen Financial Corporation, PHH Mortgage Corporation, PNC Financial Services Group, Inc., Seterus, Inc., and Wells Fargo Bank.

Among other sources, Housing Wire cites the news at https://www.housingwire.com/articles/26473-fannie-mae-ranks-top-servicers, where you’ll find more info and links.

Filed Under: Business Process, Cogent, Cogent QC Systems, Cogent Software, Loan Audit Software, Loan Compliance Solutions, Loan Quality, Loan Review Software, Mortgage Auditing Software, Mortgage Compliance Software, Mortgage Quality Control Companies, Mortgage Review Software, Mortgage Servicing, Mortgage Technology, Servicing Management

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