If you’re interested in the world of mortgage servicing, MortgageOrb has just published an interesting overview of the major milestones of 2009 and what to expect in 2010. With input from several industry veterans, the article surveys the changing role of the servicing function, the performance of various government programs designed to ease the mortgage crisis, the conflicts of interest between servicers and investors, the potential impact of millions more ARM resets due in 2010 and 2011, and more. Well worth a read.