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Award-Winning Mortgage Quality Control and Compliance Software

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FHFA Director Watt Signals Shift in Plans for Fannie and Freddie

May 19, 2014 By James Robinson

The threat to Fannie and Freddie appears to be over.

Mel Watt, the Director of the Federal Housing Finance Agency, announced in a speech last week at the Brookings Institution that he plans to maintain the role played by Fannie Mae and Freddie Mac in the housing finance market.  We think this is good news for the housing recovery, and also good news for those involved in risk management in the mortgage industry.

fannie-freddie-under-the-gun
Illustration courtesy of Forex Trading Portal

The housing industry recovery has been hampered by the uncertainty about the future role of Fannie and Freddie, and the pending legislative initiatives designed to unwind them.  With that legislation now apparently stalled, and with Watt’s statements about supporting a continuing role for the agencies for the foreseeable future, the housing market should be lifted by the prospect of greater clarity and stability in the near term.

For risk managers in the mortgage industry, who have been tasked with implementing the myriad changes required under the new FHFA regulations imposed on lenders and servicers, the stability provided by this shift in policy toward Fannie and Freddie should be welcome.  For decades, the agencies have been a primary source for risk management guidelines for the industry, and the threat of their demise – and the uncertainty about what would replace them – was a big added worry that can now be put on the shelf.

Link to May 13 Wall Street Journal blog post: https://blogs.wsj.com/economics/2014/05/13/six-takeaways-from-mel-watts-speech-on-housing/

Link to May 14 New York Times article:  https://www.nytimes.com/2014/05/14/business/Melvin-Watt-shifts-course-on-fannie-mae-and-freddie-mac.html?hpw&rref=business

Filed Under: Uncategorized

Creating Audit Checklists

March 27, 2014 By Kaan Etem

AuditChecklist1As a vendor of risk management tools for loan quality and compliance, Cogent’s focus is on developing effective software solutions that accommodate the needs of different types of lenders.  Our software automates and optimizes business processes, while our clients, together with their legal and compliance departments, decide what kinds of audits they need to perform based on their business lines.

However, Cogent is occasionally asked for references to useful information in creating audit checklists.  The Tools & Resources section of our website provides this sort of information, including links to FNMA, FHLMC and HUD quality control guidelines.  In this post, we briefly mention two new sources of information:

FNMA Loan Defect Categories

This list shows the loan defects, by categories, identified by Fannie Mae in post–purchase review of their acquisitions. These defects (which may be eligibility violations [i.e. subject to repurchase]) are referenced in reporting to lenders on the quality of their deliveries.  These defect categories can become the basis of a lender’s audit checklist structure. A link to this loan defect category document is included among other useful links on FNMA’s Loan Quality web page, which we recommend bookmarking.

Mortgage Compliance magazine

This relatively new publication offers substantive and in-depth coverage of issues for “legal, regulatory compliance, risk management and quality assurance professionals.”  In addition to monthly issues, the publication also publishes weekly ‘newslines’, one of which recently offered a high-level approach to determining what CFPB rules and regulations apply to your organization.  Cogent will shortly be a contributor to this publication.

Filed Under: Uncategorized

Perspectives on the New Normal in Mortgage QC and Compliance

February 24, 2014 By Kaan Etem

Several articles in the last week have provided useful insights into the mortgage industry’s new regulatory environment and its impact on lenders’ and servicers’ business models.  In no particular order, we suggest the following:

Fates of Bank and Nonbank Servicers Intertwined: MBA Chair-Elect

“The rapid growth and increasing regulatory scrutiny of nonbank mortgage servicers could “severely” affect the whole industry, Mortgage Bankers Association Chairman-Elect Bill Cosgrove said.  “…we are keeping a very close eye on ongoing regulatory activities aimed particularly at nonbank servicers,” Cosgrove said in prepared remarks. “Nonbank firms have become an increasing part of the servicing ecosystem, and it is clear that they have captured the attention of regulators and policymakers.”

Tight Margins and Reg Changes Prompt New Interest in Outsourcing

“Lenders remain reluctant to outsource for control and liability reasons. But with volumes down and compliance expenditures up, more have, particularly among midsized firms with limited resources.”

Inside look: What mortgage servicing really needs

“According to… panelists, the compliance burden and need to add additional controls and oversight tripled compliance expense over the last couple of years.  At the same time, the revenue has been flat and in some cases we have even seen compression in the top line as the bid for MSRs increased.

“But there was general agreement that the current economic model is tough (to put it mildly) for a new servicer, and it might be impossible for a new mono-line single-focused platform in today’s environment.”

new-good-normal_edited-2

Six Strategies to Cope with Servicing’s ‘Compliance Crisis’

“We’ve gone from a default crisis to a compliance one.”  How to cope:

  1. Crunch the numbers
  2. Get big or get a partner
  3. Check yourself
  4. Find opportunities
  5. Keep an eye on originations
  6. Mind the big picture

Investors Drawn to Servicing as Banks Retreat

This one is from September 2013 but gives a sense of who the new players in servicing are and why the traditional players are scaling back.

“Private-equity firms and hedge funds are increasing their control of the rights to collect America’s monthly mortgage payments, an almost $10 trillion market that banks are retreating from amid looming regulations.”

Filed Under: AG Settlement testing, CFPB Testing, FHLMC, FNMA, Loan Quality, Mortgage Compliance, Mortgage Industry, Mortgage Quality Control, Mortgage Servicing, Risk Management, Servicing Management, Uncategorized

“Quality Control and the Bottom Line” article by Cogent in Secondary Marketing Executive magazine

February 3, 2014 By Kaan Etem

Quality Control and the Bottom Line
Quality Control and the Bottom Line

Secondary Marketing Executive magazine has just published in its February issue an article penned by Cogent SVP Kaan Etem on “Quality Control and the Bottom Line.”  The article summarizes much of Cogent’s thinking about efficient and effective quality control, its potential impact on the bottom line, and related commentary on some of the new rules being introduced by Fannie, Freddie, and HUD.  We hope it’s useful.  Let us know what you think.

Filed Under: Business Process, CFPB Testing, Cogent, FHLMC, FNMA, Loan Quality, Mortgage Compliance, Mortgage Industry, Mortgage Servicing, Mortgage Technology, Risk Management, Servicing Management, Statistical Sampling, Statistics, Uncategorized

New Mortgage Servicing Rules Take Effect

January 13, 2014 By Kaan Etem

New Mortgage Servicing RulesThe new mortgage servicing rules that the CFPB finalized in January  2013 became effective January 10, 2014, affecting the Truth in Lending Act (TILA) under Regulation Z and the Real Estate Settlement Procedures Act (RESPA) under Regulation X.

The amendments are intended to provide borrowers with detailed information regarding their loans, ensure that mortgage servicers do not unexpectedly assess borrowers with charges and fees, and ensure that borrowers are informed of alternatives to avoid foreclosure. The final rules should also provide borrowers with more timely and accurate responses to their complaints by requiring servicers to follow certain error resolution procedures.

As a servicing QC and compliance professional, you have already been preparing for the additional information and data tracking requirements, as well as the process changes.  With luck, your auditors are trained and ready.  And your software has been updated and tested to reflect the changes.

If you’re a Cogent client, this means you have updated your audit questions and implemented the appropriate question trigger rules.  Maybe you’ve introduced additional findings options and workflow updates and configuration tweaks.  Alternatively, you may be puzzling through how to put the pieces together most efficiently.  If so, let us know at info@cogentqc.com.  We are here to help.

Filed Under: CFPB Testing, Cogent, Cogent QC Systems, Cogent Software, Loan Audit Software, Loan Quality, Loan Review Software, Mortgage Auditing Software, Mortgage Compliance, Mortgage Compliance Software, Mortgage Industry, Mortgage Quality Control, Mortgage Servicing, Risk Management, Servicing Management, Uncategorized

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